"I backed into a stone wall in my beloved BMW last weekend.Geico,my car insurance company directed me to the Fairfield Collision Center.I have been to several body shops over the years and never have I been to one like FCC.Wow!!From the receptionists,to the Enterprise office to the Geico adjuster,to how fantastic my car looks again.Thank you.I will certainly recommend the Fairfield Collision Center."
L.S 11/30/12- Lido Beach, NY
"Thank you for your workmanship and thank you for your timely delivery. My wife is still waiting for her car, that was brought to BMW in Long Island at least 10 days earlier than I brought my car to you. It’s was a pleasure to work with you, and your staff. Please pass my message along to the owner of FCC. He has a great team."
D.Y. 03/31/11- Wilton, CT
"My wife and I recently had body work performed on our Mercedes E350. The service was excellent in all respects. I would like to specially commend the assistance we received from Linda at the reception desk. She provided excellent, professional support from the first call, when she explained the process of filing the claim with our insurance. When I arrived to drop the car off, she was ready with all the forms and the proves. When returning to pick-up the car, I got lost in Fairfield and she provided directions. Upon arriving she even remembered my name from the first visit. Not only was she professional in all aspects, but most pleasant as well, with us and with all of the customers we observed while at your company. Our thanks to Linda."
S.M. 01/06/11- Stratford, CT
"I had my 2006 Malibu Maxx repaired at your facility. Rick Jagiello handled the customer service. I would like to commend him and your whole staff who worked on my car for an incredible job. It looks great and it drives great. You would never know the car had been in an accident. I will be sure to recommend your facility to everyone I know."
B.S. 04/06/11- Westport, CT
"Ralph, words fall short in describing how grateful I am to you for your patience while having my silver TT 03 repaired. You responded to numerous phone calls, answered endless questions and provided wonderful service, resulting in a most perfect color match and repair. Thank you for all you did for me. Fairfield Collision should be so proud of you and so happy to have you aboard, I know I am."
W.E. 01/22/10- Bridgeport, CT
"I recently had my wife’s vehicle repair from a recent accident. My insurance company recommended your facility as they have worked with your team in the past. I just wanted to commend one of your workers who assisted us along in the process. Russell Amicone was incredibly helpful with follow-up calls and advising us with additional recommendations that would have otherwise been overlooked. He even took the time out to find cost saving alternatives regarding work that was needed after our repair. I just wanted to inform you that our experience at Fairfield Collision was a very good one and he was one of the people there that made our experience a good one. Thank you for all the service provided."
H.F. 08/12/10- Norwalk, CT
"Thank you and your team for doing such a nice job repairing our car, the 1995 BMW-M3. The vehicle looks new! Both the quality of work at Fairfield Collision Center was excellent and your customer service to us throughout the process was top notch. We appreciate all that you and your team have done."
S.O. 06/03/10- Milford, CT
"Your assistant service manager Rick Jagiello is an asset to your company. My automobile was first repaired after an accident at another dealership and when picking up the car some weeks ago was told “well that is the way it is”. Well after several telephone calls to various department heads, my insurance company reopened the claim and I was allowed to bring the car into your center. Apart from the fact that it is 100$ better than before, for less than $200, I am a satisfied customer. To receive such excellent service and with such a minimal profit to you, I compliment you and your employee: not only excellent service but exceptional work. The attitude, I believe, filters down from the top management…that being you. I applaud you."