We had a wonderful experience with Fairfield Collison. Tony and Ely were communicative and very attentive to detail. Our bodywork was fairly simple someone sideswiped my parked car in a parking lot and the pricing was less than I had feared. In addition Tony touched up numerous stone pits and polished the hood to remove some sap that he noticed. I just had my car detailed so I was surprised when he pointed that out. He did that all without any additional charges.My husband is a car buff and even he was impressed. We were extremely pleased with our ...
Good service friendly people
They do great work, but they could be a little more proactive with communication. My vehicle was in the shop for about a month and some weeks I would not get a call at all regarding its status. I was told several times throughout they would call me tomorrow around a certain time and I would never get a call. Also, when I picked up the vehicle no one walked me through the repairs, I was just handed the keys. Seemed kinda odd to me.
Bringing my car here was an absolute mistake. I brought my car in after being hit on the passenger side door, after having my car for over 3 months (having to call multiple time in order to try to get an update) they returned it in worse condition then when I brought it in. As soon as I drove it off the lot my car immediately died and had to be picked up, they tried telling me it was my battery - which when I brought it in was less then a year old. They brought it back to the shop ...
My car was there for 4 weeks for a simple repair to long
Positive: Professionalism, Punctuality, Quality, Value
I just dropped off my car for the estimate and repair Dan the service man was very kind as was the receptionist
Positive: Professionalism, Punctuality, Quality
2012 Porsche Cayenne; I had to get some scratches and damage (to my bumper) repaired. As usual, they did an excellent job! The color of my truck is a copper color, and they match it perfectly! I wouldn't trust my Porsche with anyone else.